Effective Date: April 20, 2025​

Our Commitment to Accessibility

At Cococam Processing Limited Cameroon (“Cococam”), we are dedicated to ensuring that our website and digital services are accessible to all individuals, including persons with disabilities. We strive to provide an inclusive experience that aligns with our core values and complies with applicable laws and standards.​

Legal Framework

Our accessibility efforts are guided by:​

  • Cameroonian Law No. 2010/002: This law focuses on the protection and promotion of persons with disabilities, emphasizing the importance of accessibility in public and private sectors. ​
  • African Disability Protocol (ADP): Cameroon’s ratification of the ADP underscores our commitment to addressing unique challenges faced by persons with disabilities in Africa. ​
  • International Standards: We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which provide a wide range of recommendations for making web content more accessible. ​

Accessibility Features

To enhance accessibility, our website incorporates the following features:​

  • Keyboard Navigation: Ensuring that all functionalities are operable through a keyboard interface.​
  • Text Alternatives: Providing alternative text for non-text content, allowing screen readers to convey information effectively.​
  • Readable Fonts and Contrasts: Utilizing legible fonts and sufficient color contrast to assist users with visual impairments.​
  • Responsive Design: Designing our website to be accessible on various devices, including desktops, tablets, and mobile phones.​
  • Consistent Navigation: Maintaining a consistent layout and navigation structure throughout the site.​

Continuous Improvement

We recognize that accessibility is an ongoing process. Cococam is committed to regularly reviewing and updating our website to address accessibility issues and to incorporate new technologies and standards as they evolve.​

Feedback and Assistance

We welcome feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us:​

  • Email: accessibility@cococam.com​
  • Phone: +237 674 72 54 74
  • Address: Youpwe, Douala, Cameroon​

Our team is available to provide assistance and to ensure that all users can access the information and services they need.​

Third-Party Content

While we strive to ensure that all content on our website is accessible, some third-party content or links may not fully comply with our accessibility standards. We encourage users to contact us if they encounter any issues, and we will work to provide accessible alternatives.​

Future Enhancements

Cococam is exploring additional features to further enhance accessibility, including:​

  • Accessibility Toolbar: Implementing tools that allow users to adjust text size, contrast, and other display settings.​
  • Multilingual Support: Providing content in multiple languages to cater to a diverse user base.​
  • Accessibility Training: Offering training to our staff to ensure that accessibility considerations are integrated into all aspects of our operations.​

We are committed to creating an inclusive environment where all individuals can access and benefit from our services. Your feedback is invaluable in helping us achieve this goal.