Effective Date: April 20, 2025​

Introduction

Cococam Processing Limited Cameroon (“Cococam,” “we,” “our,” or “us”) is committed to conducting business with integrity and transparency. We are aware of fraudulent activities misusing our name and brand, and we take such matters seriously. This notice aims to inform and protect our stakeholders from potential scams.​

Recognizing Fraudulent Activities

Fraudsters may attempt to deceive individuals by:​

  • Impersonating Cococam representatives through fake emails, phone calls, or social media messages.​
  • Offering fictitious job opportunities or contracts requiring upfront payments.​
  • Creating counterfeit websites or documents bearing Cococam’s logo and branding.​
  • Requesting personal or financial information under false pretenses.​

Protecting Yourself

To safeguard against fraud:

  • Verify Communications: Official communications from Cococam will originate from our domain (e.g., *@cococam.com).​
  • No Upfront Payments: We do not request payments for job applications, contracts, or services.​
  • Report Suspicious Activity: If you receive dubious communications claiming to be from Cococam, contact us directly.​
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  • Secure Personal Information: Do not share sensitive information unless you are certain of the recipient’s identity.​

Reporting Fraud

If you suspect fraudulent activity involving Cococam:​

  • Contact Cococam:
    • Email: fraudalert@cococam.com​
    • Phone: +237 674 72 54 74
    • Address: Youpwe, Douala, Cameroon​
  • Notify Authorities:
    • Report to the Cameroon Police promptly, especially if financial loss has occurred.​
    • Consult legal professionals for guidance on pursuing legal action.​

Our Commitment

Cococam is dedicated to:​

  • Monitoring and investigating reports of fraud.​
  • Collaborating with law enforcement to address fraudulent activities.​
  • Educating our stakeholders on recognizing and preventing scams.​

Legal Compliance

Our anti-fraud measures comply with:​

  • Law No. 2010/021 on Electronic Commerce: Mandating transparency in electronic transactions.​
  • Law No. 2024/017 on Personal Data Protection: Ensuring the security and confidentiality of personal data.​

Disclaimer

Cococam is not liable for losses resulting from fraudulent activities conducted by unauthorized individuals misrepresenting our brand.​

Stay vigilant and report any suspicious activities to help us combat fraud effectively.